HELP CENTER
Have any questions?
Find answers to the most popular questions
Accounts
Do you offer a simulated account?
Yes, you can request your simulated account by filling out this form: https://client.spotoptionstrading.com/register.
Do simulated accounts expire?
Yes, simulated accounts expire after 30 days.
I forgot my password. What should I do?
You can request a new password by clicling on "Forgot password?" on the login page: https://client.spotoptionstrading.com/login.
Do you charge inactivity fees?
No, we do not charge any inactivity fees.
Trading
What is an underlying asset?
An underlying asset is the security that a derivatives contract is based on. It can be anything from a stock or commodity to a currency, or even an index.
What instruments are available for trading?
You can find a list of all our products in here: https://spotoptionstrading.com/markets-stock-market.
What is the minimum investment per trade?
The minimum investment per trade is 1 (EUR, USD).
What is the maximum investment per trade?
The maximum investment per trade is 250 (EUR, USD).
What is the total market exposure per account?
The maximum exposure per account is 500 (EUR, USD).
Are payouts fixed or variable?
Our payouts are variable.
What is expiry time?
The expiration time marks the moment when the binary option expires. It determines how long after you’ve placed the trade, you’ll learn the outcome.
What expiry times do you offer?
Choose from 1, 5, 10, 15, 20, 30, 45, 60, 120 and 240 minutes.
Can expiry times and instrument availability vary?
Yes, expiry times and instrument availability may vary daily.
What does “Trade Disabled” mean?
This message appears when the instrument is not available for trading at that specific time.
Can I trade using Robots?
Yes
Is trading available during news events?
No
Where can I see my trading history?
You can see and download your trading history directly in your client portal.
What are your trading hours?
You can find our trading hours in here: https://spotoptionstrading.com/trading-conditions.
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About us
Resources
The Financial Products offered by Spot Options Trading include Contracts for Difference (‘CFDs’) and other complex financial products. Trading CFDs carries a high level of risk, as a result, CFDs may not be suitable for all investors because it is possible to lose all of your invested capital. You should never invest money that you cannot afford to lose. Before trading in the complex financial products offered, please ensure to understand the risks involved.
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